How to install a chat widget on a website?

To install a chat widget on your website, follow these steps:

1. Click on "Settings" in the vertical menu.
2. Locate the "Installation Script" section and click on it.
3. Here, you will find two options for installation: HTML and Google Tag Manager.

For HTML Installation:

• • Copy the chat widget installation script or code (given in step 1). This script is unique to your customer account.
  • Paste this script at the bottom of the body section of your webpage.
  • Once done, verify the installation.

For Google Tag Manager Installation:

• • Log in to your Google Tag Manager account and go to your Workspace.
  • Click on "Variable" and create a new User-Defined Variable.
  • Select the Variable type as Custom JavaScript and name it "CustId."
  • Copy the unique code snippet provided in the Installation Script section (given in step 2) and paste it into the Custom JavaScript window.
  • Add a new Tag with a name (e.g., RoboResponseAI Tracker).
  • Click on "Tag Configuration," select "Custom HTML," and paste the unique script (given in step 4) provided for this section of the Google Tag Manager.
  • Click "Triggering," select "All pages" from the list, then save the Tag.
  • Click the Submit button, and then publish the version to make the new Tag work.
  • Verify your script installation using Google Tag Manager.